Privacy & Cookie Policy

Privacy & Cookie Policy.

  1. What is the Privacy and Cookie Policy for?
  2. Personal data collected and processed by the site. Purposes.
  3. Who is the owner to the processing of personal data
  4. To which additional parties personal data are disclosed
  5. The rights of Users in relation to personal data
  6. The security measures
  7. What are cookies
  8. What cookies are used by the site
  9. How to disable cookies


  1. What is the Privacy and Cookie Policy for?

    The Privacy and Cookie Policy is a detailed information to make users (the "Users") who visit this website (the "Site") aware of the processing activities of their personal data (the "Personal Data"), with particular reference to the types of Personal Data collected, the data controller, the purposes for which the Personal Data are collected and the main protections set up to defend the rights of Users.
    In addition, the types of cookies (the "Cookies") used by the Site or by third parties, the purposes for which the Cookies are used, and the ways in which Users who do not consent to their use can deactivate them are indicated here.
    Users should carefully review the Privacy and Cookie Policy and, in the event that they fundamentally disagree with what is stated therein, are encouraged to promptly discontinue access to the Site. Continuing to browse the Site, in fact, implies consent to the indications of the Privacy and Cookie Policy.
    This Privacy and Cookie Policy has been prepared in full compliance with the General Data Protection Regulation (GDPR) and the Italian Privacy Code.
    Users under 14 years of age may only validly consent to the processing of their Personal Data if such consent is given or authorized by the holder of parental responsibility.

  2. Personal data collected and processed by the site. Purposes.

    Navigation on the Site, the possible purchase of products or the use of services on the Site imply the collection and processing of Personal Data belonging to Users by the Site In particular, when Users visit the Site, the Site collects information related to the interaction with the User's device: by way of example, the IP address used for the connection, various information related to the browser, the operating system and the type of device used by the User, the indication of the pages visited on the Site, the searches performed on the Site and other similar information. As can be guessed, this is Data strictly necessary for navigation, or to make it more functional, especially in an era of increasingly responsive design.
    In addition, the disclosure of Personal Data by the User is expressly required where the User intends to register with the Site and/or complete a product purchase order. This is Personal Data that is necessary or useful in order to allow the Site to fulfill contractual obligations or perform administrative-accounting functions. In each case, the requests for Personal Data whose communication is mandatory or optional are indicated from time to time.
    It is also expressly requested of the User to give (or not) consent to the use of the Data for communications of various kinds, by the Site or third parties, which go beyond the procedure of registration to the Site, the execution of purchase orders or the use of services: this is the case, for example, of subscription to newsletters, participation in prize events or the receipt of commercial offers from the Site, the Owner or third parties. In such circumstances, the User is free not to give consent.
    It is also possible for the Site to carry out, directly or indirectly, checks on the payment instruments adopted by the User for the purpose of preventing insolvency, fraudulent activities or under the anti-money laundering legislation applicable from time to time.
    The Site makes use of geo-location systems that allow Users to take advantage of the "store location" function, with the identification, therefore, of the geographical location coordinates of the device adopted by the User. It is possible to enable or disable this feature by changing the settings of the User's device.
    Refusal to consent to the processing of Personal Data for purposes that are not necessary for the operation of the Site, the completion of purchase procedures or the use of services provided by the same will not generate any significant consequence.
    Personal Data shall be stored and processed in a manner and for a duration congruent with the purposes for which it was collected and subsequently processed.
    In particular, the Site will retain Personal Data for a period of time sufficient to provide the services requested by Users and customers, as well as to fulfill its legal or tax obligations.
    In determining the appropriate retention period for Personal Data based on the GDRP, the Site will take into consideration multiple factors to ensure that Personal Data is not retained for longer than is necessary or appropriate. These factors also include the purposes for which the Site processes Personal Data and the type of relationship established with the User (how often they log on to the Site, whether they continue to receive commercial communications, how often they make purchases on the Site, etc.).
    Based on its legitimate interest in improving the services and products offered to customers, the Site sends emails containing communications, promotions, discounts, requests for feedback or updates to customers. Customers are free to object to receiving such communications at any time (for example, by clicking on the link located within such emails).
    In any case, the Site will proceed to delete or anonymize in a timely manner any Personal Data that is no longer needed.

  3. Who is the owner to the processing of Personal Data

    The owner of the processing of personal data (the "Owner") is Officina Idee Srl con sede operativa in Via Como 7, 20063 Cernusco sul Naviglio (Mi), VAT No. IT03051020968, mail: privacy@officinaidee.com
    The Customer may address to the owner any request to:
    o Exercise their rights under the General Data Protection Regulation (GDPR) and any other applicable legislation, as listed below;
    o Receive the updated list of the persons responsible for the processing of Personal Data;
    o To have full clarity on the operations related to the processing described above.
    The email address to which to address any communication or request for clarification regarding the Privacy and Cookie Policy is: privacy@officinaidee.com.

  4. To which entities Personal Data is disclosed

    The Site communicates Personal Data of customers to parties involved in the execution of purchase orders, both during and after the sale (such as, for example, couriers, customer service management companies and e-mail service providers). In such circumstances, disclosure is necessary in order to fulfill contractual obligations placed on the Site.
    It is also possible that the information may be disclosed to companies related to or controlled by the Owner or to third parties in the case of extraordinary transactions in compliance with applicable regulations.
    This is without prejudice to the communication or dissemination of Personal Data where required, in accordance with the law, by police forces, judicial authorities, information and security bodies or other public entities for purposes of defense or state security or the prevention, detection or repression of administrative or criminal offenses, and in any case when the communication or dissemination of Personal Data is prescribed by law.
    Where it has received the express consent of Users to the processing of Personal Data for marketing and profiling purposes, the Site may transfer a portion of Personal Data to primary partners providing marketing, advertising or information society related services, who will process Personal Data in the manner strictly necessary to achieve the purposes for which they have received such Personal Data.
    The Site does not transfer any Personal Data outside the European Economic Area (EEA) without Users' explicit consent or in the absence of legal requirements.

  5. Users' rights in relation to Personal Data

    Each User has the right to obtain confirmation of the existence or non-existence of Personal Data concerning him/her.
    The User has, in addition, the right to:

    • Access and obtain a copy of such Personal Data;
    • Obtain the modification of Personal Data that is not complete, correct or updated;
    • Obtain the deletion of Personal Data (the "right to be forgotten"), except where the Site's retention of Personal Data is permitted or required by law;
    • Object to direct marketing activities, including profiling;
    • Withdraw consent to the processing of Personal Data at any time;
    • Oppose the processing of Personal Data based on legitimate interest;
    • Object to activities involving automated decision-making processes only;
    • File complaints with the competent supervisory authority;
    • Obtain portability of data collected directly from the Site based on consent or legitimate interest and processed automatically;
    • Obtain suspension of processing in cases provided for by law.
    For any questions or communications regarding the processing of Personal Data and to exercise the aforementioned rights, Users may contact the Data Controller at the email address: eshop_help@trocellen.com

  6. Security Measures

    The Site adopts the minimum security measures required by law to ensure the protection of Users' Personal Data. In particular, are adopted, measures for computer authentication, where necessary, procedures for the management of authentication credentials, authorization systems, procedures for the safekeeping of security copies, restoration of the availability of data and systems. In addition, Personal and Identifying Data are used only where necessary in relation to the purposes for which they were collected and subsequently processed.
    Only personnel authorized by the Data Controller, and/or personnel authorized by the data processors, have access to the Personal Data processed in connection with Site activities. Specific agreements are in place with the data processors to ensure that the minimum security measures required by law to guarantee the protection of Users' Personal Data are always respected by the data processors.

  7. What are Cookies

    Cookies are small text strings that the Site sends to your device, where they are stored, for various purposes (the "Cookies").
    Our mechanism for collecting consent for the use of Cookies (Cookiebot) allows Users to pre-select which categories of Cookies we may use.
    Some types of Cookies are functional exclusively to allow navigation on the Site or to benefit from its functionality-base, as in the case of "navigation" or "session" Cookies, or functionality Cookies, which allow the User to navigate according to a set of selected criteria (such as, by way of example, the preferred language or the products that have been selected for purchase). Such Cookies defined as "technical".
    Disabling Technical Cookies may limit your ability to use the Site and enjoy the features and services on it.
    Then there are "profiling" Cookies, used to track the User's browsing on the web and create profiles on his/her tastes, habits, etc. by processing his/her Personal Data. The User's prior consent is absolutely necessary for the use of such Cookies.
    The Site uses Cookies that do not allow any kind of control over the User's device, do not install programs on the User's device and cannot harm the User's device in any way.
    The Site has no access to or control over Cookies and other tracking technologies used by third party sites accessible from the Site and cannot, for obvious reasons, guarantee third party sites' compliance with privacy regulations.

  8. What Cookies are used by the site


  9. How to disable cookies

    As a rule, major browsers allow you to control and disable Cookies through the settings area. Here are links to pages with instructions for disabling cookies in the settings of some of the major browsers:
    Chrome: https://support.google.com/chrome/answer/95647?hl=it
    Explorer: http://windows.microsoft.com/it-it/windows7/block-enable-or-allow-cookies
    Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
    Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT
    To disable cookies, you can use the Edit Consent/Withdraw Consent link found in Section 8. of this Privacy and Cookie Policy or use the widget viewable on the histo (bottom left).
    Please note that disabling Technical Cookies may preclude or worsen your enjoyment of the Site. For more information, you can visit: http://www.allaboutcookies.org or www.youronlinechoices.com.
    The Site may include links to sites or platforms operated by third parties. The owner cannot be in a position to control that these third parties carry out their activities in compliance with privacy regulations.
    This Privacy and Cookie Policy is subject to constant changes and updates. The version posted on the Site from time to time is the only version to be considered valid and effective at that time. We recommend that you visit the Privacy and Cookie Policy periodically in order to check for any updates.
    Privacy and Cookie Policy licensed from www.lawmen.eu. Any unauthorized reproduction, even partial, of this Privacy and Cookie Policy is prohibited. Updated as of: June 21, 2024.

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